Converge Help Center
Everything you need to set up, run, and get the most out of a Converge session.
For moderators
Section titled “For moderators” How Converge works Session types, who does what, and the shape of a typical session.
Creating a session Every setting on the new-session form and what it changes.
Inviting participants Roster, roster groups, invite emails, join links, join codes, and observers.
Building the session guide Add activities, generate a guide with AI, and shape the flow.
Activity types Info, Ideas, Rate, Survey, Select, Rank, and Categorization, with every option explained.
Running a live session The online room: voice and video, guiding the group, and managing participants.
Results and analytics Reading results, filtering by audience, and asking the session assistant.
AI deliverables and exports PowerPoint decks, Report Builder, Excel and Word exports.
Surveys Self-paced, no moderator: build a survey with AI, share it, and track responses.
In-depth interviews One-on-one video interviews: self-scheduling, running the room, recordings and transcripts.
For participants
Section titled “For participants” Joining a session How to join, connect your audio, and fix the most common hiccups.
Taking a survey Answer at your own pace and come back to finish later.
Booking and joining an interview Pick a time for a one-on-one interview, change it if you need to, and join when it starts.
What’s new
Section titled “What’s new”See the latest product updates, newest first.
Need a person?
Section titled “Need a person?”Email support@startconverge.com. Include the session name and, if you can, the link you were using.